Terms & Conditions

Thank you for visiting www.woodenquaich.com (the ‘website’). These terms and conditions govern your use of the site and purchase of goods and services from the site. You will also find information on your privacy and your security on other pages of the site and these pages shall be incorporated into these terms and conditions. Please read these terms and conditions carefully before using the site. By accessing the site and/or placing an order, you signify your agreement to be bound by these conditions and you consent to us using your information in accordance with our privacy policy.

Payment

All prices quoted on the website are retail, displayed in (£) Pounds Sterling, and exclude the cost of delivery.

Payment for all orders (including those placed from outside the UK) are made in (£) Pounds.

All goods remain the property of Wooden Quaich until payment is received in full.

Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible.

Delivery

All Wooden Quaichs are made to order in our Sutherland workshop and delivery times may therefore vary. If you require a quaich by a particular date (e.g. a birthday or anniversary), or within 10 days of ordering, please get in touch as soon as possible after placing your order. Unless we agree by email to deliver goods by a special date, we cannot accept liability if the goods do not arrive within the delivery times stated below.

As everything is made to order, delivery times depend on the materials used and the delivery destination. Please note that at periods of high demand, the usual 7-10 day delivery times referred may be extended to 14 days.

If you have any queries about your delivery please contact:

The Wooden Quaich

Croit Mairi

Ardgay

Sutherland IV24 3DJ

email: mail@woodenquaich.com

Delivery Charges

A delivery charge (which helps cover the cost of packaging, postage and insurance) is added to all orders, as follows:

  • UK – £5.00
  • International – £15.00

Returns

If you are unhappy with your purchase please return it for a full refund

Disclaimer & Liability

The Wooden Quaich website provides a general description of the nature of the goods. We endeavour to ensure that all descriptions and illustrations of the items on the website otherwise provided to you by us are accurate but there may be slight variations due to nature of timber. Timber colours and figure on the website act as a guide and may vary depending on different screen resolutions.

The Wooden Quaich reserves the right to remove any items listed in the website from sale, to change designs, technical specifications or alter prices without prior notice.

Except in relation to the description of products and services available for order from our website, we make no guarantees or warranties concerning the security, timeliness, relevancy, sufficiency, accuracy or reliability of any data, information, or services provided to you on or through this site. We will work to keep the website up to date but cannot guarantee that this site and its contents are completely free of technical errors, viruses or anything else that may have a harmful effect on any technology. We will endeavour to allow uninterrupted access to the site but access may be suspended, restricted or terminated at any time.

The site may contain direct links or hyperlinks to websites that are maintained by third parties. When utilising such a link, you are leaving our site; therefore, The Wooden Quaich has no control over, does not endorse, and rejects firmly all and any liability and is not liable for damages and costs incurred by the user, the quality, operation, reliability, compliance with laws, ethics, business practices, nor content of such third party websites, or for any product or service advertised or provided therein.

By using our site you agree to use the site only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the site.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the site content in any way, other than that as may be intended and stated within the relevant part of the site. Any other use of site content requires the prior written permission of Wooden Quaich